Introduction to Operations Management

Whether you are a major manufacturer or a small business owner, understanding the principles of operations management is critical to success. This course provides an introduction to a broad range of issues in operations management for both production and service industries. Learn key strategies of operations management including effective planning, scheduling and control.
The course schedule is displayed for planning purposes – courses can be modified, changed, or cancelled. Course availability will be considered finalized on the first day of open enrollment. For quarterly enrollment dates, please refer to our graduate education section.