Transforming Service Delivery for the 21st Century: Strategies for the Public Good | Harvard University

- Duration
- January 13 - January 24, 2025
- Price Value
- $4800
- Difficulty Level
- Intermediate
This is a two-week online executive program led by Faculty Chair Mark Fagan. The highly interactive program consists of live faculty-led sessions and offers a unique approach based in both theory and practice. Class sessions include case studies from around the world highlighting service delivery challenges and how they can be solved. In addition, in-class simulations and break-out activities will foster peer discussion.
This program was previously offered under the name Delivering Public Services: Efficiency, Equity and Quality.