Leading Professional Service Firms - May 2024 | Harvard University

As entry barriers rapidly disappear, competition is accelerating and reshaping the business landscape for professional service firms. Navigating this continual change successfully requires extraordinary leadership abilities. This professional service firm management program provides the frameworks you need to develop and retain talent, deliver outstanding client service, and build a flexible corporate culture that can exploit disruptive innovation and market trends.

During the program, you will develop a personal case based on a specific challenge facing your service organization. After presenting your case and discussing potential actions with peers and faculty, you will leave with a plan you can implement immediately.