Learn how to plan a telehealth care journey to improve the patient experience, with guidance from Stanford Medicine faculty. Discover how telehealth can be used to make healthcare more accessible.
Stanford Center for Health Education (SCHE)
This innovative course is designed to revolutionize your understanding and implementation of telehealth programs. Focusing on patient-centered care and accessibility, this intermediate-level course provides a comprehensive exploration of telehealth implementation and optimization. You'll dive deep into the patient care journey, examining key touchpoints before, during, and after telehealth interactions. By analyzing various patient personas, you'll gain invaluable insights into how different individuals experience telehealth, allowing you to tailor your approach for maximum effectiveness.
This course is ideal for healthcare professionals, administrators, policymakers, technology professionals working in the healthcare sector, and students pursuing careers in healthcare administration or health informatics.
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Modern society has provided us with technological advantages but also barriers to connect with our patients in a meaningful way. In this 15-minute online module we highlight the Stanford Presence 5 model, which is a framework for integrating humanism and effective communication as you interact with your patients.
Gain a grounding in telehealth implementation from expert faculty at Stanford Medicine. Learn about the evolution of telehealth and explore contemporary approaches for incorporating telehealth technologies into a healthcare practice.
